Frequently Asked Questions
Can I purchase A Picture Framed?
We can frame Limited Edition and Original artworks. We use untreated, FSC ash frames made by a local framer I have worked with for years. I can offer this ash with a ‘white wash’ finish.
Will An ‘Off The Shelf’ Frame Fit My Piece?
The Reproduction Prints and Giclee Prints will fit in standard ‘off the shelf’ frames. The Giclee are either A4 or A3, frames can be easily found (with mounts included) to fit these sizes. The Reproduction Print mounts outside edges are 30 x 40 cm (medium) and 40 x 50 cm (large).
Some Limited Edition and Original Artworks will fit standard size imperial frames. The larger pieces will require professional framing, or we can supply framed if you are on mainland UK.
How Lightfast Are The Inks?
The Giclee and Limited Edition prints are all printed using lightfast inks on archival acid free cotton paper. The reproductions are just that, so if you store in direct sunlight the colour will fade.
The Originals are printed on a polyester fabric which will not disintegrate over time like a natural fibre, and as with all artwork we recommend not placing in direct sunlight.
How Do I Care For My Tableware?
The Glass Surface Protectors are dishwasher proof, and toughened glass. If you do managed to break it, it will shatter like windscreen glass.
We recommend cleaning the melamine with a damp cloth.
It should be stored away from direct sunlight to preserve the freshness of the colours.
The Chopping Boards are hand-wash only and do not leave soaking as this may affect the edges.
How Much Heat Will The Tableware Take?
The Glass Surface Protectors will take temperatures up to 180 degrees centigrade. The Placemats will take a heated plate, full of food, the vegetable mats are slightly thicker and take heated ceramic vessels full of veg. If in doubt, double mat!
Can I Buy Single Placemats?
Yes, and coasters! There is an option to buy single Placemats, or multiples of one design if you do not like out mixed sets.
How Much is Delivery?
Shipping costs are included in most pieces shown online. The exception is the tableware as it is heavy. Depending on how much ordered, and hence the collective weight, the shipping will be calculated at checkout.
Can You Ship Internationally?
Yes, with pleasure! Shipping costs will be calculated at checkout, depending on where you are in the world. All prints are shipped rolled in a tube, without a mount, originals are shipped mounted and flat. If you would like a quote for shipping please get in contact.
The purchaser is liable for shipping costs and Import Duty, if any.
What If I Don’t Like My Purchase?
If you are unhappy with your purchase once you see it ‘in the flesh’ simply return it to us, unused and undamaged and we will issue a refund. We recommend re-using the original packaging for protective purposes.
We do not refund shipping and the purchaser is responsible for the return shipping.
I Am Buying For A Friend or Loved One. What If They Don’t Like It?
You can either return your item unused and undamaged for a refund, or a Gift Card for the item’s value.